Meet Our Staff
I am proud to be the Executive Director of Creswell Heritage Trust. I have worked in the sector since 1999 and have a proven success record in heritage management and project development. My achievements have been as a consequence of my team’s hard work and creativity and this has been recognised with a variety of accolades including the prestigious European Heritage in Motion Award in 2015.
I am an Alumni Fellow and graduate of the Nottingham Trent University Heritage Studies MA programme. In 2017 I completed the Arts Council funded Museum Resilient Leadership Programme. In 2016 I was invited to be a Laureate at Best in Heritage in Dubrovnik, the annual, global conference featuring award-winning museum, heritage and conservation projects. As Director of Creswell Crags I am fortunate to be surrounded by great talent and genuine passion for this site and our aims.
I joined the team here at Creswell Crags in 2015 after working in the tourism industry for over 10 years. My experience lies in retail, leisure and tourism but I have a long-standing passion for the heritage sector and sustainability. I studied at Sheffield Hallam University for 4 years including a year working in the USA at Kings Dominion theme park in Virginia. Here I enhanced my skills in retail and customer service and was awarded supervisor of the year. I then led an award-winning team at Gulliver’s Kingdom in Matlock Bath as a senior manager and picked up manager of the year at the Peak District Tourism awards.
I am now commercial and operations manager here at the Crags and putting my experience to good use: challenging the image of the museum gift shop and its products, creating a unique, slick catering experience in our café, making our meadow area more enjoyable for all, preserving the historic landscape of the world famous gorge and generally striving to improve all aspects of the business.
Creswell Crags is often described to me by our visitors as a ‘hidden gem’ after they have walked around site and been taken in by its beauty and history and I completely agree with them!
I’m Nik. I’ve been finance officer here since April 2016. Previously I worked for the charity RCAN (Rural Community Action Nottinghamshire) for 10 years, Newstead Miners Welfare Trust (Community Centre) and also had my own retail business. This experience helps with all aspects of Creswell Heritage Trust & Creswell Trading Company (CTC). I am ACCA Part qualified with 30+ years experience in accounts.
At Creswell Heritage Trust (CHT) I deal with all aspects of the accounts from processing sales invoices, monies received, purchase invoices & paying suppliers. Donations and legacies come through me and I ensure we maximise our income at every opportunity by processing Gift Aid. HR and Payroll is also another aspect of my role, from raising contracts to processing timesheets & helping staff with tax issues.
As well as maintaining day to day budgets for CHT I also oversee our project budgets including Resilience which was funded by the Arts Council. CHT are also a partner in First Art and I prepare the accounts for this project too.
I am responsible for creating a viable business plan and platform for the future financial success of CHT and CTC.
Marketing and Participation Officer
I first started working at Creswell Crags in 2009 as a Tour Guide, and continued this seasonally through my studies at the University of Hull, where I was studying a BSc in Physical Geography. After this, I undertook a PGCE in Primary Education with a focus on Modern Foreign Languages and taught for four years, before opening my own company in 2017. At the Crags, I am responsible for putting on the events throughout the year, and then marketing the site as a whole, promoting all of the fantastic work we’re doing at this incredible site. I am also in charge of Public Relations, showing journalists, specialists and other visitors around site.
I work closely with DMOs in Nottinghamshire and Derbyshire to bring in regional and international travel trade, and also work closely with Colleges, 6th forms and Universities around the region to provide learner placements in various situations, from outdoor work with Jim, Education delivery with the Heritage Team, to Collections work with Lucy. During my time here I have increased volunteer hours month on month, by five times, increased social media following by >40%, and helped to create this new website!
Collections and Exhibitions Officer
I started working at Creswell Crags in 2015, and am now our Collections & Exhibitions Officer. I studied Archaeology (BA Hons) and International Cultural Heritage Management (MA) at Durham University, which prepared me for dealing with the exceptional archaeology of the site. As well as looking after our caves and collection of artefacts, I am in charge of our exciting calendar of temporary exhibitions throughout the year.
Learning and Engagement Officer
I’ve been fascinated with prehistory since my early years, with trips to caves in the Dordogne and seeing stone circles in Brittany. This led to my academic focus, studying for a BSc in Archaeology with Forensic Science (1st Class Hons.) and MSc in Palaeoanthropology (Distinction), with awards for best academic performance and best dissertation.
I am in charge of learning provision and use my special interest in the Palaeolithic period to drive our programming, redesigning our packages for schools and adults in 2017. I’m absolutely thrilled that this education package earned us our first Sandford Award in 2018! My specialization is biological anthropology (the human body and how it evolved), but I’m also versed in prehistoric art, stone tool technology and just a pinch of geology, knowledge I love to bring to my work and our visitors.
I’m passionate about the inclusion of different audiences and a member of the Neurodiverse Museum Professionals Group. The creation of hands-on, multi-sensory experiences is my current focus, sparking the development of our “Augmented Reality Sandbox” and explorations in the application of 3D printing for heritage learning.
Since graduating from Durham University with a BA in Archaeology, I have undertaken a wide range of educational roles, including teaching survival skills at a wilderness camp in Canada, and training as a Duke of Edinburgh expedition supervisor in the Peak District. At Creswell Crags, I have combined my interest in archaeology with my passion for working with children, and brought my skills and experience to deliver an engaging education programme, develop a range of exciting birthday party packages, and create an adventurous activity day for uniformed groups such as Scouts and Guides.
I joined Creswell Crags in 2013 and work delivering information to the public and school visits. Having a life-long interest in nature and studying Zoology at university, I am also heavily involved with the wildlife of Creswell Crags. As our resident ornithologist, I can often be found putting up nest boxes, filling up the bird feeders or monitoring our feathered residents through bird ringing.
I am a Heritage Facilitator at Creswell Crags and have been here since 2016. I have many years’ experience working in heritage environments together with a first-class Master’s degree in Museum Studies from the University of Leicester, where I focussed on how we make emotional connections with the people of the past at archaeological sites.
During my time at Creswell Crags I have helped develop the education sessions we offer to Primary schools as well as designing and leading activities and talks for the public, bringing together art, people and nature.
I have been working in education and collections roles in museums for over six years after completing my BA in Archaeology and Ancient History and my MA in Museum and Artefact Studies.
As well as delivering high quality school education sessions, I also coordinate the Outreach Programme at the Crags, providing opportunities for communities to access the wonderful Stone Age heritage we have here at the site. I have a fascination for ancient objects and the stories they can tell and I am always looking for exciting opportunities to bring our collections to life. My approach to learning in museums is highly immersive and I draw upon drama, performance and rich storytelling to engage our visitors.
Currently, I am championing the Crags’ mission to become a site promoting health and wellbeing. Focusing on new aspects of our heritage including folklore, nature and social history, I am looking for new ways of attracting wider audiences to our incredible heritage site.
I began my association with Creswell Heritage Trust as a volunteer in 2010, when I retired from teaching after 34 years. As a teacher, I specialised initially in Physical Education, and later as a Special Needs Coordinator. I was very pleased to join the staff team in 2011, and now combine my employment here at the Crags with a post at Landmarks Specialist College, who also work closely with Creswell Crags.
In my early years, I lived locally with my parents, where Creswell Crags was my playground. It will always be a very special place for me.
I have been fascinated by the past since I was 9 years old, and as the passion grew it led me to degree in Ancient History and Archaeology. From there I became increasingly interested in Heritage Interpretation, the presentation of the stories of historical sites to their visitors, which led me to take a postgraduate degree in Heritage Studies at Nottingham Trent University and that, in turn, led directly to Creswell Crags in 2001. I have worked here in various positions: mostly upright, but that is not always possible in some of the smaller caves! Beginning as an Outreach Officer I have also served as Principal Heritage Ranger, Interpretation, and Educational Development Officer. After a four year gap I returned in 2012 and now divide my time between being a Weekend Tour Guide for the Crags and pursuing my freelance work as a Heritage Interpretation writer.
Visitor Services Supervisor
In October 2017, I started working as the Visitor Service Supervisor at Creswell Crags. My degree in History and Masters in Archaeology has prepared myself for all possible questions and enquiries made on the front desk. Since starting here, my years working in retail have helped to build a rapport with the customers, re-merchandise the shop to make it more aesthetically pleasing and increase ease of shopping. I have helped with the development of Paul Kaye’s bespoke products for the store which are specifically tailored to highlight the site’s historical importance, celebrate our world-renowned rock art and our ‘Life on the Edge’ range was created to encompass the outdoor nature of our site.
I have a National Diploma, triple distinction in Countryside Management and many years in Land Management. It is these skills I brought to Creswell Crags in 2004, when I started as a part-time Warden, patrolling the site daily, and partaking in site maintenance – making sure the gorge looked it’s best! This gave me invaluable experience to develop within my role and improve the site for the public and the wildlife. I undertake regular site recordings of flora and fauna, and this is monitored year on year within management plans for the future preservation of this special site, which is a SSSI and now, a nature reserve.
Since then, I have contributed to the improvement of the site for school groups, families and wildlife by improving access all around the site, creating wildflower meadows and a dipping pond. This has all been down to my work with volunteers with special needs from Portland and Landmarks Colleges. In 2018, I was given my new title of Senior Ranger.
Nichola Greengrass and Kelly Brown
I’m Nic, I have been at the Crags since 2014, as the Café Manager and Administration Assistant. I am responsible for money transfer such as banking, updating spreadsheets and invoices. I am also in charge of ordering stock for the café, and spend a lot of my time baking our tasty scones. I work alongside Kat to create special discount days, such as our Local Resident discount on a Thursday.
I have had a lifelong interest in the past, which led me to study a BA in Archaeology, with a particular keenness in prehistory and medieval history. I also have a vested interest in food, and so, I combined the two and have been working here part-time since early 2016 as the Café Manager, alongside Nic. I have also worked alongside Paul Kaye to revamp the menu with local seasonal produce to make the café the best it can be!