Skip to main content

FAQs

Frequently Asked Questions

Are you open all year round?

Creswell Crags is open weekends only in November, December and January – including car park, museum, gift shop, cafe and cave tours. We have school bookings midweek.  We advise pre-booking your cave tour as places are limited, but if there are spaces left you can book at Reception on the day. For events please read the listing carefully to see if pre-booking is needed. 

Our car park gates open at weekends from 9am to 4.30pm. You will still be able to leave after this time, as the gates open automatically as a car approaches on the inside. The Visitor Centre facilities, and museum, are open on weekends from 10am and close at 4.30pm. 

Can I use the car park outside of opening hours?

Our gates will open from 9am every morning, and you are welcome to park in the car park from that time. The gates will close at 5pm, but will open automatically for you to leave the car park after that time. Overnight car parking is not allowed.

What is there to do at Creswell Crags?

If you are interested in the special heritage of our site, you can pre-book a cave tour, visit our museum of Ice Age artefacts and check our our special events programme, including living history events. If you are looking to spend time in nature, you can stroll through woodland and around our lake and marvel at the limestone gorge, and picnic in our Meadow. We also have a gift shop, and a café serving locally sourced food with a beautiful outside terrace. 

If you are interested in school trips, parties or group bookings, please see the relevant page of the website.

Where do I park, how much does it cost to park, and how do I pay?

We have a large car park near our Visitor Centre: follow the signs to our entrance from the road and you will arrive at our car park via our private entrance road.
Disabled spaces are directly in front of the entrance to the Visitor Centre. Please display your Blue Badge prominently. Disabled visitors do not have to pay to park. For our full access statement, please see the Access page of our website.

Our car parking spaces are intentionally wide to allow for space around your car, helping access and social distancing.

There are parking machines located in the car park. These accept payments via cash and contactless card. You must pay to park at all times (unless you are displaying a Disabled badge). You will need to enter your registration into the machine: tickets are not transferable.

It costs £4 to park for up to 3 hours and £6 to park for a full day.

We do not offer car parking discounts or concessions, however we do have an annual parking pass. This costs £25 and entitles you to park as often as you like for a year. Please ask at our front desk to purchase one.

Can I walk around the gorge outside of opening hours?

Yes. The main footpath around the gorge is accessed via the public bridleway from Creswell village. You can walk around the lake, and along the woodland path to our car park, from where further paths lead towards the Holbeck, the Welbeck Estate and Dukeries countryside. Another footpath leads up Crags Hill, and this remains open. However, our car park – which is gated – is only open between 9am and 5pm, and we will also lock the gates to our Meadow area at 5pm daily. Please note that our toilets are inside the Visitor Centre and therefore not open when the Centre is closed.

What do I do with my litter?

There are litter bins near the Visitor Centre, please use these responsibly and do not overfill them. If they are full, please report this to a member of staff. There are no litter bins in the gorge. Please bear this in mind and, if you can, please take your litter home and recycle it/dispose of it in your own dustbin. This will really help our team and protect our site.

Are dogs allowed at Creswell Crags?

Dogs, on leads, are very welcome at Creswell Crags for walks around the gorge and meadow. We have dog waste bins on site and we ask that you use them. We do not allow dogs inside the Visitor Centre or café, but they are welcome on the café terrace and in outside seating areas. We sell doggy ice cream in the café and provide fresh water for dogs on the terrace outside the café.

Please use dog waste bins responsibly, and do not leave dog waste in plastic bags by footpaths or around the bin. If the bin is full, please report this to a member of staff.

How do I book tickets for cave tours, and how much do they cost?

Please see our cave tours pagewhich includes a link to book and all the information you need. Under 5s are not allowed to take our cave tours, and the caves are unfortunately not suitable for wheelchair users or visitors with mobility issues.

Do I need a ticket for the museum?

You do not need a ticket to enter the Visitor Centre to use the toilets, café or gift shop. However, you will need to purchase a ticket to enter the museum of artefacts representing our Prehistoric heritage. This is £3 for adults and £2 for concessions, free for children. You can purchase this at the front desk.

Do you have toilets?

Yes. We have toilets on both levels of the Museum building, including accessible toilets. 

Baby changing facilities are available on the upper floor.

Do we have to wear helmets on a cave tour?

Yes, it is mandatory to wear a helmet on all our cave tours. .

Can I pay with cash?

Yes, you can pay with cash in our car parking machine, for tickets and in the café. 

Will I be able to use the mobility scooter/Tramper?

We have one Tramper available through Derbyshire County Council Access for All. You must be registered with the Council in order to use the Tramper. Click here to find out more about the scheme.

Please call 01909 279 378 to enquire about use of, and pre-booking, the Tramper. 

I would like to support your fundraising campaign by making a donation, how do I do this?

We are a registered charity. You will find donation points in our building and around our outdoor site, where you can donate cash. We also have a contactless donation point in the Visitor Centre. You can also donate to us online at our JustGiving page or via our website.

If you are a UK tax payer, please say yes to Gift Aid when you book a ticket for a cave tour or buy a ticket for the exhibition. This allows us to claim additional funds from the government, at no additional cost to you.

Can I volunteer at Creswell Crags? How do I apply?

Yes, we are always grateful to have volunteers. Please see the volunteering page of our website for the latest role availability and the online application form.

I am an English Heritage or National Trust member. Do you offer a discount?

There is no discount for National Trust or English Heritage members. We are an independent charity and are not affiliated with either organisation.

I have a question and could not get through on the phone. What shall I do?

In the first instance, it is best to email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or send us a message through the Creswell Crags Facebook page.

Food and Drink

Can I visit the café without paying to park?

If you park in our car park, you must pay to park. If you park elsewhere and walk onto site, you are still welcome to come into the Visitor Centre and use the café.

Can we bring a picnic?

Yes, you are welcome to bring a picnic and eat it in our outdoor areas. Please do not consume your picnic inside our building, or on our dedicated café seating.

As we are a registered charity, and every purchase supports us, please consider buying a hot or cold drink from our café to go with your picnic. We also sell picnic blankets.